Privacy Policy

Effective date: July 10, 2026 · Last updated: July 10, 2026

This Privacy Policy explains how TruckLoad.me collects, uses, stores, shares, protects, and manages personal data, business data, operational data, and related information when you use our website, mobile application, platform dashboard, APIs, support channels, onboarding flows, subscription services, affiliate program, messaging tools, load posting tools, bidding tools, document workflows, and related services.

TruckLoad.me is operated by Core Business Consulting FZE LLC, Ajman Media City Free Zone, License No. 3337, United Arab Emirates.

By accessing or using TruckLoad.me, creating an account, submitting documents, posting loads, placing bids, messaging users, subscribing to a plan, joining the affiliate program, or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

TruckLoad.me is a freight technology platform and load board that helps truckers, carriers, fleet owners, brokers, logistics companies, and shippers connect, communicate, post loads, find capacity, place bids, manage freight opportunities, and support operational workflows.

For the purposes of this Privacy Policy:

“TruckLoad.me,” “we,” “us,” or “our” means Core Business Consulting FZE LLC and the TruckLoad.me platform.

“You” or “your” means any user, visitor, customer, affiliate, driver, carrier, broker, shipper, company representative, fleet owner, dispatcher, or other person using or interacting with TruckLoad.me.

2. Scope of This Policy

This Privacy Policy applies to:

1. The TruckLoad.me website
2. The TruckLoad.me mobile app
3. The TruckLoad.me platform dashboard
4. Account registration and login
5. Carrier, broker, shipper, and fleet onboarding
6. KYC and document verification workflows
7. Load posting and bidding workflows
8. Messaging and communication tools
9. Proof of pickup, proof of delivery, and operational status workflows
10. Subscription and billing operations
11. Customer support
12. Affiliate, referral, and sales agent programs
13. Marketing campaigns, ads, forms, and landing pages
14. Analytics, cookies, pixels, tracking, and similar technologies
15. Any related service where this Privacy Policy is referenced

This Privacy Policy should be read together with our Terms of Service, Cookie Policy, Affiliate Program Terms, and any applicable subscription or commercial agreement.

3. Data We Collect

We may collect different categories of information depending on your role, account type, platform usage, verification status, subscription plan, region, and interaction with TruckLoad.me.

3.1 Account Data

We may collect:

1. Full name
2. Email address
3. Phone number
4. Password or authentication credentials
5. User role
6. Account type
7. Login history
8. Account status
9. Language preference
10. Communication preferences
11. Profile photo, if uploaded
12. Internal user ID or account ID

3.2 Business and Company Data

For brokers, shippers, carriers, fleet owners, logistics companies, and business users, we may collect:

1. Company name
2. Trade name
3. Business address
4. Country, emirate, city, or operating region
5. Trade license details
6. Tax or VAT details, where applicable
7. Company registration information
8. Contact person details
9. Department or job title
10. Company size
11. Business type
12. Operating lanes
13. Service areas
14. Fleet size
15. Transport categories
16. Billing contact details

3.3 KYC, Verification, and Compliance Data

To support platform trust, safety, verification, billing, and operational access, we may collect:

1. Identity documents
2. Emirates ID, passport, visa, CNIC, or other ID details where applicable
3. Trade license documents
4. Vehicle registration documents
5. Driver license documents
6. Fleet documents
7. Insurance documents
8. Tax or VAT certificates
9. Authorization letters
10. Company ownership or representative documents
11. Document numbers
12. Issue dates
13. Expiry dates
14. Verification status
15. Reviewer notes
16. Rejection reasons
17. Compliance flags
18. Uploaded images or scans
19. Document metadata
20. Renewal reminders and expiry tracking data

We may also collect additional information where required for fraud prevention, legal compliance, operational risk review, or account approval.

3.4 Vehicle, Fleet, and Driver Data

For truckers, carriers, fleet owners, and transport providers, we may collect:

1. Truck type
2. Vehicle registration number
3. Plate number
4. Vehicle make/model
5. Vehicle capacity
6. Vehicle dimensions
7. Trailer type
8. Fleet size
9. Available capacity
10. Operating routes
11. Driver name
12. Driver phone number
13. Driver license details
14. Driver assignment data
15. Vehicle availability
16. Maintenance or compliance status, where provided
17. Route preferences
18. Load preference data

3.5 Load, Bid, and Freight Workflow Data

When you use the platform to post, find, bid on, or manage loads, we may collect:

1. Load title or reference
2. Pickup location
3. Delivery location
4. Route details
5. Cargo type
6. Cargo weight
7. Cargo dimensions
8. Cargo quantity
9. Truck type required
10. Rate or pricing information
11. Bid amount
12. Bid history
13. Counter-offers
14. Accepted bids
15. Load assignment data
16. Pickup date and time
17. Delivery date and time
18. Special handling notes
19. Loading and unloading notes
20. Cargo documentation
21. Status updates
22. Cancellation data
23. Delay notes
24. Completion data
25. Internal operational notes

3.6 Messaging and Communication Data

When you communicate through TruckLoad.me or with our team, we may collect:

1. In-app messages
2. Support messages
3. Emails
4. WhatsApp messages, where applicable
5. SMS messages, where applicable
6. Call notes
7. Contact forms
8. Chat transcripts
9. Notification delivery data
10. Message timestamps
11. Sender and recipient information
12. Attachments shared through communication channels

We may review communications where necessary for support, safety, fraud prevention, compliance, dispute review, abuse investigation, or enforcement of our terms.

3.7 Proof, Document, and Operational Evidence Data

For pickup, delivery, tracking, dispute support, and operational workflows, we may collect:

1. Proof of pickup
2. Proof of delivery
3. Bill of lading
4. Delivery notes
5. Signed documents
6. Photos of cargo
7. Photos of vehicle or site conditions
8. Timestamped status updates
9. Location-related operational signals
10. Delay or incident notes
11. Damage reports
12. Rejection notes
13. Dispute evidence
14. Uploaded files
15. Internal review comments

User-submitted proof and operational records may be retained for legal, compliance, support, billing, audit, safety, and dispute purposes.

3.8 Location and Route Data

TruckLoad.me may collect location-related data depending on your device settings, permissions, and platform usage.

This may include:

1. Pickup and delivery locations entered by users
2. Route preferences
3. Approximate location from IP address
4. Device location, where permission is granted
5. Operational location signals for pickup, delivery, or trip status
6. Location metadata related to proof uploads
7. Region, emirate, country, or lane data

We do not aim to collect continuous background location unless a specific feature requires it and the necessary permission has been requested.

You may control device-level location permissions through your device settings, but disabling location may limit certain platform features.

3.9 Billing and Payment Data

When you subscribe to a paid plan, purchase add-ons, or make payments, we may collect:

1. Subscription plan
2. Billing cycle
3. Invoice details
4. Payment status
5. Renewal date
6. Trial status
7. Stripe customer ID
8. Stripe subscription ID
9. Payment method metadata
10. Billing address
11. VAT or tax details, where applicable
12. Failed payment status
13. Refund, chargeback, or cancellation information

We do not store full card numbers or card security codes. Payment processing may be handled by third-party providers such as Stripe.

3.10 Affiliate, Referral, and Sales Agent Data

If you join or interact with our affiliate, referral, ambassador, sales agent, or partner program, we may collect:

1. Affiliate name
2. Email address
3. Phone number
4. Identity information
5. Company information
6. Payment details
7. Bank details
8. Tax information
9. Referral code
10. Referral link
11. Lead submissions
12. Referral attribution data
13. Commission calculations
14. Payout records
15. Marketing channel information
16. Lead source information
17. Compliance review notes
18. Fraud review notes
19. Communication records
20. Performance and reporting data

We may use affiliate data to manage referral attribution, commission eligibility, compliance, fraud prevention, payout processing, and program enforcement.

3.11 Device, Technical, and Usage Data

When you use our website, app, or dashboard, we may automatically collect:

1. IP address
2. Device type
3. Browser type
4. Operating system
5. App version
6. Device identifiers
7. Session data
8. Referring website
9. Pages viewed
10. Buttons clicked
11. Forms submitted
12. Feature usage
13. Error logs
14. Crash logs
15. Performance logs
16. Authentication logs
17. Security events
18. Approximate location derived from IP address
19. Cookies and tracking identifiers
20. Analytics events

3.12 Marketing and Advertising Data

When you interact with our ads, campaigns, landing pages, social media, emails, or promotional content, we may collect:

1. Campaign source
2. Referral source
3. Ad click data
4. Landing page activity
5. Form submissions
6. Newsletter subscription status
7. Email open and click data
8. Marketing preferences
9. UTM parameters
10. Pixel or conversion event data
11. Retargeting audience data
12. App install or conversion event data
13. Unsubscribe or opt-out status

3.13 Support and Feedback Data

When you contact us for support or provide feedback, we may collect:

1. Support request details
2. Issue description
3. Screenshots
4. Device details
5. Account status
6. Communication history
7. Internal support notes
8. Resolution status
9. Survey responses
10. Product feedback
11. Complaint details

4. How We Collect Data

We collect data in the following ways:

1. Directly from you when you create an account, complete forms, upload documents, submit leads, post loads, place bids, message users, subscribe, or contact support.
2. Automatically when you use our website, app, dashboard, cookies, analytics tools, pixels, or similar technologies.
3. From other users when they post loads, assign drivers, submit company contacts, add team members, message you, or upload operational proof.
4. From affiliates or referral partners when they submit leads or referral details.
5. From service providers such as payment processors, authentication tools, analytics providers, hosting providers, email systems, notification tools, fraud prevention tools, and verification providers.
6. From public or commercial sources where lawfully available and relevant for verification, compliance, fraud prevention, or lead qualification.
7. From our internal staff, admins, reviewers, and support teams during account review, verification, customer support, and compliance workflows.

5. How We Use Data

We may use data for the following purposes:

5.1 Account and Platform Operations

We use data to:

1. Create and manage accounts
2. Authenticate users
3. Maintain user profiles
4. Assign user roles
5. Enable dashboard access
6. Provide app and website functionality
7. Manage user permissions
8. Enable carrier, broker, shipper, and fleet workflows
9. Provide customer support
10. Maintain service records

5.2 Verification, Trust, and Safety

We use data to:

1. Verify user identity
2. Verify companies
3. Review trade licenses and business documents
4. Review vehicle and driver documents
5. Track document expiry dates
6. Detect fake or expired documents
7. Prevent fraud and abuse
8. Investigate suspicious activity
9. Enforce account restrictions
10. Support platform trust and safety

Verification does not guarantee user performance, financial reliability, legal compliance, or safety. It is a platform review process based on submitted information and available records.

5.3 Load Board and Freight Marketplace Functions

We use data to:

1. Allow shippers and brokers to post loads
2. Allow truckers and carriers to search loads
3. Allow users to bid on loads
4. Match loads with relevant capacity
5. Display relevant load and carrier information
6. Enable direct communication
7. Support assignment workflows
8. Support pickup and delivery updates
9. Preserve operational history
10. Support dispute review

5.4 Communication and Notifications

We use data to send:

1. Account notices
2. Verification notices
3. Billing notices
4. Load alerts
5. Bid alerts
6. Matching notifications
7. Support replies
8. Security alerts
9. Policy updates
10. Product updates
11. Marketing messages, where permitted
12. Affiliate program communications

You may opt out of marketing communications, but you may still receive operational, transactional, legal, billing, account, and security notices.

5.5 Payments, Subscriptions, and Billing

We use data to:

1. Process subscriptions
2. Manage free trials
3. Process renewals
4. Manage plan limits
5. Issue invoices
6. Track payment status
7. Handle failed payments
8. Process refunds where applicable
9. Manage chargebacks
10. Reconcile billing records
11. Support finance and accounting obligations

5.6 Affiliate and Referral Management

We use affiliate and referral data to:

1. Track referrals
2. Attribute signups
3. Calculate commissions
4. Review commission eligibility
5. Detect fake or duplicate referrals
6. Process payouts
7. Manage affiliate accounts
8. Review marketing compliance
9. Enforce affiliate terms
10. Prevent abuse

5.7 Analytics and Product Improvement

We use data to:

1. Understand platform usage
2. Improve user experience
3. Measure feature performance
4. Fix bugs
5. Improve onboarding
6. Improve load matching
7. Improve dashboard design
8. Analyze campaign performance
9. Monitor reliability
10. Improve security

Where practical, we may use aggregated or de-identified data for analytics and business reporting.

5.8 Legal, Compliance, and Risk Management

We use data to:

1. Comply with applicable laws
2. Respond to lawful requests
3. Maintain tax and accounting records
4. Enforce our terms
5. Protect our rights
6. Protect users and third parties
7. Investigate disputes
8. Prevent fraud, misuse, and illegal activity
9. Cooperate with regulators, courts, law enforcement, or competent authorities
10. Defend or bring legal claims

6. Legal Basis for Processing

Depending on the context and applicable law, we may process data based on:

1. Contract necessity — to provide the platform, subscriptions, accounts, support, and operational workflows.
2. Legal obligation — to meet tax, accounting, compliance, regulatory, fraud prevention, or lawful request requirements.
3. Legitimate business interests — to operate, secure, improve, protect, and market the platform, prevent abuse, verify users, and support logistics operations.
4. Consent — where required for marketing, cookies, device permissions, location access, or certain optional features.
5. Protection of rights and safety — where needed to protect TruckLoad.me, users, cargo owners, counterparties, or third parties.

Where consent is required, you may withdraw consent, but this may affect your ability to use certain features.

7. Data Shared With Other Users

TruckLoad.me is a marketplace platform. Some information must be shared with other users to enable freight workflows.

Depending on your role and activity, we may share or display:

1. Company name
2. User name
3. Contact details
4. Role or account type
5. Verification status
6. Carrier profile
7. Shipper or broker profile
8. Fleet or vehicle information
9. Load details
10. Bid details
11. Assignment details
12. Pickup and delivery information
13. Messages
14. Operational status updates
15. Proof of pickup or delivery where relevant
16. Documents or files you choose to share
17. Ratings, reviews, or performance indicators where available

We do not generally make your KYC documents public. However, verification status, relevant operational details, and information needed for a transaction may be visible to counterparties.

You should not upload or share personal data, documents, or contact details of others unless you have authority to do so.

8. Data Shared With Service Providers

We may share data with trusted service providers who help us operate TruckLoad.me.

These may include:

1. Cloud hosting providers
2. Database providers
3. Authentication providers
4. Payment processors
5. Email providers
6. SMS or WhatsApp communication providers
7. Push notification providers
8. Analytics providers
9. Advertising and conversion tracking providers
10. Customer support tools
11. Document storage providers
12. Identity or document verification providers
13. Security and fraud prevention tools
14. Accounting and finance tools
15. Legal, compliance, and professional advisers

Service providers may process data only for approved business purposes and subject to appropriate contractual, technical, and organizational safeguards where required.

9. Data Shared With Authorities or Legal Parties

We may disclose data where required or permitted by law, including to:

1. Courts
2. Regulators
3. Government authorities
4. Law enforcement
5. Tax authorities
6. Customs or transport authorities
7. Legal advisers
8. Auditors
9. Insurers
10. Payment processors
11. Dispute resolution bodies

We may also disclose data where necessary to protect rights, safety, security, property, platform integrity, users, counterparties, or the public.

10. Corporate Transactions

If TruckLoad.me is involved in a merger, acquisition, financing, restructuring, sale of assets, investment, corporate transfer, or similar transaction, data may be shared with relevant parties such as potential buyers, investors, advisers, or successors.

Where required, we will take reasonable steps to protect data during such transactions.

11. Payments and Stripe

Payments may be processed by Stripe or other approved payment processors.

We do not store full card numbers or card security codes.

We may store payment-related metadata such as customer ID, subscription ID, invoice status, plan tier, billing cycle, renewal status, payment success or failure, refund status, and chargeback status.

Your payment processor may handle your payment details under its own privacy policy and security standards.

12. Cookies, Pixels, and Tracking Technologies

TruckLoad.me may use cookies, pixels, SDKs, local storage, tags, and similar technologies to:

1. Keep you logged in
2. Secure sessions
3. Remember preferences
4. Understand website and app usage
5. Measure campaign performance
6. Improve product experience
7. Detect fraud or abuse
8. Support analytics
9. Support advertising and retargeting
10. Track affiliate referrals and attribution

Some cookies are necessary for the platform to work. Others may be used for analytics, performance, or marketing where permitted.

You can manage certain cookie preferences through your browser or device settings. Blocking cookies may affect platform functionality.

Additional details may be provided in our Cookie Policy.

13. Advertising and Remarketing

We may use advertising platforms and analytics tools to measure campaigns, understand conversions, improve marketing, and reach relevant users.

This may include data such as:

1. Page visits
2. App installs
3. Signup events
4. Form submissions
5. Subscription events
6. Campaign source
7. Device data
8. Browser data
9. Ad click data
10. Hashed or matched contact data where permitted
11. Aggregated audience data

We do not sell personal data. However, advertising partners may process data according to their own policies.

You may be able to control ad personalization through your device, browser, or advertising platform settings.

14. Push Notifications

If you use the mobile app, we may request permission to send push notifications.

Push notifications may include:

1. Account alerts
2. Load alerts
3. Bid alerts
4. Matching alerts
5. Verification updates
6. Payment reminders
7. Trial reminders
8. Support updates
9. Product updates
10. Marketing messages where permitted

You can control push notification permissions through your device settings.

Disabling push notifications may reduce the usefulness of time-sensitive platform features.

15. Location Permissions

Certain features may request access to device location.

Location data may be used to:

1. Improve load matching
2. Show nearby or route-relevant loads
3. Support pickup or delivery workflows
4. Validate operational milestones
5. Improve fraud prevention
6. Support dispute review
7. Improve product performance

You can enable or disable location permissions through your device settings.

If location permissions are disabled, some features may be unavailable, less accurate, or less useful.

16. User Responsibilities for Third-Party Data

You may provide personal data about others, such as drivers, dispatchers, company staff, customers, brokers, shippers, contact persons, or delivery recipients.

You are responsible for ensuring that:

1. You have authority to provide such data.
2. The data is accurate and lawful.
3. Any required consent has been obtained.
4. The data is relevant and not excessive.
5. You do not upload documents or personal data without permission.
6. You inform relevant individuals where required by law.

TruckLoad.me is not responsible for personal data you submit without proper authority.

17. Data Retention

We retain data for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods vary depending on the type of data, account status, legal requirements, operational needs, risk profile, and dispute history.

We may retain:

1. Account data while your account is active.
2. Billing records for tax, accounting, audit, and legal purposes.
3. KYC and verification records for compliance, fraud prevention, and dispute purposes.
4. Load, bid, message, proof, and operational records for marketplace integrity, support, legal, and dispute purposes.
5. Affiliate records for commission, tax, compliance, and fraud prevention purposes.
6. Security logs for fraud prevention, platform protection, and investigation purposes.
7. Marketing preference data to respect opt-outs and unsubscribe requests.

When data is no longer required, we may delete, anonymize, de-identify, archive, or securely retain it where legally permitted.

Account deletion does not automatically delete all records where retention is required or justified for legal, compliance, billing, tax, fraud prevention, security, or dispute purposes.

18. Data Security

We use technical and organizational measures designed to protect data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include:

1. Encrypted transmission
2. Access controls
3. Role-based permissions
4. Authentication controls
5. Secure document storage
6. Logging and monitoring
7. Internal access restrictions
8. Administrative review controls
9. Security testing
10. Incident response procedures
11. Staff and contractor access limitations
12. Vendor security review where appropriate

No platform, system, app, website, or transmission method is completely secure. You are responsible for keeping your password, device, account, and login credentials secure.

You must notify us immediately if you suspect unauthorized access to your account.

19. Data Breach and Incident Handling

If we become aware of a data security incident, we may investigate, contain, mitigate, and remediate the incident.

Where required by applicable law, we may notify affected users, regulators, authorities, service providers, or other relevant parties.

You must promptly notify us if you become aware of unauthorized access, data leakage, lost documents, compromised credentials, or misuse of TruckLoad.me data.

20. International and Cross-Border Processing

TruckLoad.me is based in the United Arab Emirates, but our service providers, infrastructure, support systems, analytics tools, communication tools, payment processors, or affiliates may operate in other countries.

Your data may be processed, stored, accessed, or transferred outside your country of residence.

Where required, we use appropriate safeguards for cross-border processing, which may include contractual protections, vendor due diligence, access controls, and security measures.

By using TruckLoad.me, you acknowledge that your data may be processed in jurisdictions that may have different data protection laws from your country.

21. Your Privacy Rights

Subject to applicable law and verification of your identity, you may have the right to request:

1. Access to your personal data
2. Correction of inaccurate data
3. Update of incomplete data
4. Deletion of certain data
5. Restriction of certain processing
6. Objection to certain processing
7. Withdrawal of consent where processing is based on consent
8. A copy of certain data
9. Transfer of certain data where applicable
10. Information about how your data is used
11. Cessation of marketing communications
12. Review of certain automated processing where applicable

Some requests may be limited or refused where we need to retain or process data for legal, contractual, tax, accounting, fraud prevention, safety, compliance, dispute, security, or platform integrity reasons.

22. How to Make a Privacy Request

To make a privacy request, contact us at:

support@truckload.me

We may ask you to verify your identity before responding.

Your request should include:

1. Full name
2. Email or phone linked to your account
3. Account type
4. Company name, if applicable
5. Description of the request
6. Any relevant supporting information

We will respond within a reasonable period and in accordance with applicable law.

23. Marketing Choices

You may opt out of marketing emails by using the unsubscribe link or contacting us.

You may opt out of certain SMS, WhatsApp, or direct marketing messages by following the opt-out instructions or contacting us.

Even if you opt out of marketing, we may still send necessary operational, transactional, billing, legal, account, service, and security communications.

24. Account Closure and Deletion

You may request account closure or deletion by contacting us.

Before closing or deleting an account, we may need to:

1. Verify your identity
2. Confirm account ownership
3. Resolve outstanding invoices
4. Preserve legal, tax, billing, compliance, or dispute records
5. Retain fraud prevention records
6. Retain operational records related to loads, bids, messages, documents, or proof
7. Maintain records required to protect TruckLoad.me, users, or third parties

Deletion may not be immediate where retention is legally required or reasonably necessary.

25. Automated Processing and Matching

TruckLoad.me may use automated or semi-automated systems to support:

1. Account status decisions
2. Load matching
3. Carrier matching
4. Route relevance
5. Bid visibility
6. Fraud detection
7. Abuse prevention
8. Trial reminders
9. Notification triggers
10. Risk flags
11. Analytics
12. Marketing attribution

These systems help operate and improve the platform. Some decisions may also involve human review, especially where account approval, suspension, fraud, verification, or compliance issues are involved.

You may contact us if you believe an automated or semi-automated process has affected your account unfairly.

26. Children’s Privacy

TruckLoad.me is intended for commercial users and is not intended for children or minors.

We do not knowingly collect personal data from children.

If you believe a child has provided personal data to TruckLoad.me, contact us so we can take appropriate action.

27. Third-Party Links and Services

TruckLoad.me may link to third-party websites, app stores, payment pages, maps, communication tools, social media pages, or external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

You should review their privacy policies before providing information to them.

28. App Stores

If you download the TruckLoad.me mobile app from an app store, the app store provider may collect and process data according to its own privacy policy and terms.

TruckLoad.me is not responsible for data handled directly by app stores or device operating system providers.

29. Data Accuracy

You are responsible for keeping your account, company, document, vehicle, driver, billing, and contact information accurate and up to date.

Incorrect information may affect verification, billing, load matching, operational communication, dispute handling, and account access.

We may suspend or restrict accounts where information is inaccurate, expired, incomplete, fraudulent, or misleading.

30. Confidential Business and Operational Data

TruckLoad.me may process commercially sensitive information such as rates, bids, routes, customer details, fleet availability, company contacts, contracts, proof documents, shipment notes, and operational communications.

We treat such data as sensitive business information and use it only for platform operations, support, security, compliance, analytics, dispute review, and legitimate business purposes.

Users must not misuse data obtained through TruckLoad.me for scraping, spam, unauthorized marketing, competing platforms, resale, harassment, fraud, or unrelated services.

31. Affiliate Lead Data

Affiliates, sales agents, referral partners, and ambassadors must collect and submit lead data lawfully.

Affiliate lead data may be used for:

1. Referral attribution
2. Customer onboarding
3. Sales follow-up
4. Commission review
5. Fraud prevention
6. Compliance review
7. Payout processing
8. Program enforcement

Affiliates must not submit personal data without authority or use TruckLoad.me lead data for unrelated purposes.

32. Do Not Sell Personal Data

TruckLoad.me does not sell personal data.

We may share data with service providers, operational counterparties, payment processors, analytics tools, advertising partners, authorities, and professional advisers as described in this Privacy Policy, but we do not sell personal data for direct monetary gain.

33. Aggregated and De-Identified Data

We may create aggregated, anonymized, or de-identified data from platform activity.

This data may be used for:

1. Analytics
2. Product improvement
3. Market insights
4. Route and demand analysis
5. Pricing trend analysis
6. Operational reporting
7. Investor reporting
8. Marketing insights
9. Security monitoring
10. Business planning

We do not use aggregated or de-identified data to directly identify you unless legally permitted and necessary.

34. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Last updated” date.

Where required or appropriate, we may notify you through email, in-app notice, dashboard notice, website notice, or another communication method.

Your continued use of TruckLoad.me after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

35. Contact

For privacy questions, data requests, complaints, or concerns, contact:

TruckLoad.me Core Business Consulting FZE LLC Ajman Media City Free Zone License No. 3337 United Arab Emirates

Email: support@truckload.me